Frequently Asked Questions
Everything you need to know about our modern home collection and services.
What is the typical shipping timeline for furniture orders?
In-stock items typically ship within 5-7 business days. For larger furniture pieces, our white-glove delivery team will contact you to schedule a specific arrival window once the item reaches your local distribution center.
Do you offer international shipping?
Currently, we only ship within the contiguous United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in original condition and packaging. Please note that custom-made or 'Final Sale' items are not eligible for return or exchange.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber, ensuring that the materials come from responsibly managed forests that provide environmental, social, and economic benefits.
Do you provide assembly services for complex furniture pieces?
Yes, we offer professional assembly through our White Glove Delivery service. Our team will deliver the item to your room of choice, assemble it completely, and remove all packaging materials for a flat fee.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for qualifying furniture purchases.