Returns & Exchanges
At Scandinavian Designs, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your home, you may return it within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer care team or visit your local showroom with your original order number and receipt to begin the return process.
- 2.Prepare the Item
Ensure the furniture or decor is in its original, unassembled condition and securely packed in the original manufacturer's packaging.
- 3.Schedule Pickup or Drop-off
For small items, use the provided prepaid shipping label; for large furniture pieces, our concierge team will coordinate a professional white-glove pickup from your residence.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method, minus any applicable restocking or shipping fees.
